Founded in 2022, businesses choose HPS FREIGHT for direct office contact, quotes built from facts, and honest capacity discussions during peak weeks.
Scope and role
Established in 2022, HPS FREIGHT PTY LTD operates from 155/50 Palmers Road, Truganina. HPS FREIGHT provides choosing a Victorian freight partner for Victorian importers, distributors and manufacturers when receiving rules, documentation or lane complexity exceed a simple courier booking.
Road dispatch, warehouse handling and customer communication stay in one office so you are not chasing separate providers when a shipment changes.
Planning before dispatch
Quotes use real cargo data: weight, cubic measure, pallet count, pickup and delivery constraints, and site instructions. Call 03 8820 5141 or email info@hpsfreight.com.au with complete detail.
We confirm vehicle type, cut-off times and compliance paperwork before wheels roll. Regulated goods with incomplete documentation are not moved.
On-road execution
Drivers present consignment notes that match receiver references. Tail-lift, hand unload and forklift deliveries are booked deliberately.
Refused deliveries are recorded with reasons. We discuss re-delivery options transparently.
Warehouse linkage
When choosing a Victorian freight partner includes storage, inbound manifests align with outbound runs to avoid idle double handling.
Advance shipment notices help allocate dock time. Label photos reduce SKU mismatches when carton codes differ from your inventory system.
Import and export touchpoints
Forwarding coordination aligns broker release with de-stuff, storage and Victorian road legs.
Containers should not sit in port precincts while transport is re-quoted from scratch on each arrival.
Capacity and peak periods
We prefer early volume conversations. Cut-off changes are communicated in writing during busy weeks.
Holding capacity honestly protects core customers instead of accepting everything and failing selectively.
Measurement that matters
Performance is measured against agreed windows and documented handovers, not informal expectations.
Share receiving hours, holiday closures and peak blackouts at the start of a relationship.
Enquiries
Email info@hpsfreight.com.au or submit a quote request with lane and cargo detail.
Call 03 8820 5141 after submitting for urgent freight.
Direct office contact
When you call 03 8820 5141 you reach our Truganina office with access to dispatch and warehouse status for your freight.
Status conversations reference the same job record dispatch and receiving use, which shortens escalation cycles when a receiver disputes delivery.
Quotes from facts
We prepare pricing from weight, cubic measure, pallet count, lane, equipment needs and site constraints. Generic rate cards that ignore tail-lift requirements or booking references often produce surprises at the gate.
Written quotes state assumptions: business-day transit, cut-off times, and whether warehousing or forwarding is included.
Honest capacity
During peak retail, import arrival surges or weather events, we communicate cut-off changes early. Holding capacity honestly protects customers who plan with us instead of accepting every booking and failing selectively.
Urgent freight is reviewed case by case — we will not silently accept work we cannot move safely and on time.
Western Melbourne strength
Our location supports industrial corridors, port-related cartage coordination and metro distribution with western suburbs receiving rules we see daily.
Ask our office to confirm a postcode pair before you promise your customer a date — that single call prevents many reactive spot bookings.
