Forwarding coordination links customs documentation with Victorian road and warehouse legs.
Scope and role
From 155/50 Palmers Road, Truganina, HPS FREIGHT provides import and export freight coordination for Victorian importers, distributors and manufacturers when receiving rules, documentation or lane complexity exceed a simple courier booking.
Road dispatch, warehouse handling and customer communication stay in one office so you are not chasing separate providers when a shipment changes.
Planning before dispatch
Quotes use real cargo data: weight, cubic measure, pallet count, pickup and delivery constraints, and site instructions. Call 03 8820 5141 or email info@hpsfreight.com.au with complete detail.
We confirm vehicle type, cut-off times and compliance paperwork before wheels roll. Regulated goods with incomplete documentation are not moved.
On-road execution
Drivers present consignment notes that match receiver references. Tail-lift, hand unload and forklift deliveries are booked deliberately.
Refused deliveries are recorded with reasons. We discuss re-delivery options transparently.
Warehouse linkage
When import and export freight coordination includes storage, inbound manifests align with outbound runs to avoid idle double handling.
Advance shipment notices help allocate dock time. Label photos reduce SKU mismatches when carton codes differ from your inventory system.
Import and export touchpoints
Forwarding coordination aligns broker release with de-stuff, storage and Victorian road legs.
Containers should not sit in port precincts while transport is re-quoted from scratch on each arrival.
Capacity and peak periods
We prefer early volume conversations. Cut-off changes are communicated in writing during busy weeks.
Holding capacity honestly protects core customers instead of accepting everything and failing selectively.
Measurement that matters
Performance is measured against agreed windows and documented handovers, not informal expectations.
Share receiving hours, holiday closures and peak blackouts at the start of a relationship.
Enquiries
Email info@hpsfreight.com.au or submit a quote request with lane and cargo detail.
Call 03 8820 5141 after submitting for urgent freight.
Import coordination
We align with your customs broker on release timing before allocating de-stuff labour and road vehicles. Containers should not sit in port precincts while transport is re-quoted from scratch each arrival.
De-stuff can be sorted by sales channel with staging lanes and labels so outbound picks match your inventory system.
Export coordination
Export bookings require commodity declarations, cut-off times at wharf or CFS, and road legs that meet vessel or flight windows. Incomplete data delays everyone.
We coordinate Victorian pick-up, warehouse staging if needed, and delivery to port or airport precincts with stated assumptions.
Documentation chain
Paperwork drivers and warehouses use must match broker and carrier expectations. We chase milestones when partner scans slip — you receive status from our office.
Combining forwarding conversation with road and warehouse quoting reduces idle days between clearance and first customer delivery.
When forwarding stands alone
If you only need forwarding coordination without our warehouse, we still require complete commercial invoice, packing list and delivery instructions before booking.
