Import and export support aligns broker timing with de-stuff, storage and outbound road legs.
Scope and role
From 155/50 Palmers Road, Truganina, HPS FREIGHT provides import and export logistics for Victorian importers, distributors and manufacturers when receiving rules, documentation or lane complexity exceed a simple courier booking.
Road dispatch, warehouse handling and customer communication stay in one office so you are not chasing separate providers when a shipment changes.
Planning before dispatch
Quotes use real cargo data: weight, cubic measure, pallet count, pickup and delivery constraints, and site instructions. Call 03 8820 5141 or email info@hpsfreight.com.au with complete detail.
We confirm vehicle type, cut-off times and compliance paperwork before wheels roll. Regulated goods with incomplete documentation are not moved.
On-road execution
Drivers present consignment notes that match receiver references. Tail-lift, hand unload and forklift deliveries are booked deliberately.
Refused deliveries are recorded with reasons. We discuss re-delivery options transparently.
Warehouse linkage
When import and export logistics includes storage, inbound manifests align with outbound runs to avoid idle double handling.
Advance shipment notices help allocate dock time. Label photos reduce SKU mismatches when carton codes differ from your inventory system.
Import and export touchpoints
Forwarding coordination aligns broker release with de-stuff, storage and Victorian road legs.
Containers should not sit in port precincts while transport is re-quoted from scratch on each arrival.
Capacity and peak periods
We prefer early volume conversations. Cut-off changes are communicated in writing during busy weeks.
Holding capacity honestly protects core customers instead of accepting everything and failing selectively.
Measurement that matters
Performance is measured against agreed windows and documented handovers, not informal expectations.
Share receiving hours, holiday closures and peak blackouts at the start of a relationship.
Enquiries
Email info@hpsfreight.com.au or submit a quote request with lane and cargo detail.
Call 03 8820 5141 after submitting for urgent freight.
Import container workflow
Broker release is confirmed before de-stuff labour and outbound vehicles are allocated. Each container should not trigger a full re-quote if the program is recurring.
Channel-specific labels and staging lanes reduce pick errors when outbound orders do not match physical stock.
Port and CFS cartage
Cartage from port precincts to Palmers Road is timed against your clearance window. Storage charges accrue when road legs are booked before goods are actually available.
Weight and pallet count after de-stuff drive outbound linehaul quotes — not assumptions from the container manifest alone.
Export workflow
Export requires aligned commercial documents, cut-offs, and Victorian collection windows. Dangerous or regulated goods need complete declarations before booking.
Warehouse staging for export can be combined with pick preparation at Truganina.
Single office accountability
You speak with our Truganina office for Victorian legs — not separate warehouse and transport call centres guessing at each other's status.
