A manufacturer needed a recurring regional loop instead of unpredictable spot quotes.
Challenge
Spot pricing made regional orders economically unpredictable, so the manufacturer's sales team avoided promoting Ballarat and Geelong accounts.
Incomplete documentation on regional drops caused repeated failed first attempts and receiver frustration.
There was no named delivery rhythm regional customers could plan around.
Approach
HPS FREIGHT priced a recurring two-day regional rotation with defined stop windows and documented transit assumptions.
Site instructions for every receiver on the loop were collected before the first movement.
A single office contact at Truganina owns rotation status and exception handling.
Results
Regional order volume increased within a quarter because sales could quote delivery with confidence.
Failed delivery rate on the loop is now tracked monthly and discussed in forecast calls.
The manufacturer reduced ad hoc spot freight spend on the same lanes.
Enquiries
For similar freight or warehouse programs from Truganina, email info@hpsfreight.com.au or call 03 8820 5141 with pickup, delivery, cargo detail and required timing.
